To provide You with Our uninterrupted use of the application, we may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure
policies, and the choices You make about the way Your information is collected and used.
• Personal Information
• Information We Collect
• Our Use of Your Information
• How Information Is Collected
• External Links on The Platform
• Google Analytics
• Your Rights
• Other Information Collectors
• Our Disclosure of Your Information
• Accessing, Reviewing and Changing Your Profile
• Consent Withdrawal, Data Download & Data Removal Requests
• Contact Us
INFORMATION WE COLLECT
- Personal data: Name, Phone Number, email address and other information.
- Tracking Information that may include the URL that you just came from (whether this is on the application or not), which activity or link you next go to (whether this is on the application or not), your android device information, and other information associated with your interaction with the application;
- Details of application usage for analytics that may include crash reporting and application interactions.
We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
a. To enable the provision of services opted for by you;
b. To enable the viewing and customisation of content in your interest;
c. To enable you to manage your account easily;
d. To allow you to receive quality customer care services and data Collection;
e. To comply with applicable laws, rules and regulations;
We do not share the collected information with any third-party and also we do use your contact information to send you offers based on your interests and prior activity. The Firm may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through an email to be sent to “email@example.com”.
To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the application and opt-out of any non-essential communications from the application.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for you and all users.
b. For maintaining an internal record.
c. For enhancing the Services provided.
d. For maintaining record under the legal and statutory provisions.
Information collected via Our server logs includes users’ IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our
the application so that we can improve it and cater personalized content according to their
HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Firm to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever.
EXTERNAL LINKS ON THE PLATFORM
We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. It follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the application. This data is then stored by Google to create reports. It does not store your personal data.
b. The right to request for any correction to any personal data if it is found to be inaccurate or out of date;
c. The right to withdraw Your consent to the processing at any time;
d. The right to object to the processing of personal data;
e. The right to complain about a supervisory authority.
f. The right to obtain information as to whether personal data are transferred to a third country or an international organization.
Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold concerning you. You are also entitled to request that we restrict how we use your data in your account when you log in.
a. Indian Compliances
i. Right of access- the right to be informed of, and request access to, the data we process
ii. Right to rectification – the right to request that we amend or update your data where it is
inaccurate or incomplete,
iii. Right to erasure- the right to request that we delete your data,
iv. Right to restrict – the right to request that we temporarily or permanently stop processing
all or some of your personal data,
v. Right to object – the right to object to us processing your personal data on grounds
relating to your particular situation. Along with the right to object to your personal data
being processed for direct marketing purposes,
vi. Right to data portability – the right to request a copy of your personal data in electronic
format and the right to transmit that personal data for use in another part’s service,
vii. Right not to be subject to automated decision-making, the right to not be subject to a
decision based solely on automated decision making, including profiling, where the
decision would have a legal effect on you or produce a similarly significant effect.
You further acknowledge that the application may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.
OTHER INFORMATION COLLECTORS
OUR DISCLOSURE OF YOUR INFORMATION
We may host surveys for survey creators for our application who are the owners and users of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be disclosed to survey creators. Please contact the survey creator directly to better understand how they might share your survey responses. Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
ACCESSING, REVIEWING AND CHANGING YOUR PROFILE
You can review and change the information you submitted except Email ID. An option for facilitating such change shall be present on the application and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and
conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on to you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS
112, Dharampur Road, Nehru Colony,
Dehradun, Uttarakhand, India – 248001