Spandan® Application Privacy Policy

Last Updated: June 10, 2024

Sunfox® Technologies Private Limited (“Sunfox®,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Spandan® application (“Spandan®” or the “App”) and interact with our services. By using Spandan®, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  
  • Account Information: To create and manage your account, we collect your phone number (used for login and account verification through OTP) and, optionally, your email address (for communication and account recovery).
  • Profile Information: You may choose to personalize your Spandan® profile by adding your name, age, gender, and profile picture. This information helps us provide a tailored experience within the app.
• Health Data:
  
  • ECG Data: The core function of Spandan® is to record and analyze your electrocardiogram (ECG) data. This data is collected through the Spandan® ECG device and transmitted securely to the App. We use this data to provide personalized insights and reports about your heart health.
• Usage Data:
  
  • User Interactions: We collect data on how you interact with the App, including features you use, pages you visit, and the time spent on each. This helps us understand usage patterns and identify areas for improvement.
  • Analytics Data: We collect crash logs, diagnostics, and other technical data to identify and fix bugs, improve app stability, and optimize performance.
  • Device Information: We may collect information about your device, such as the model, operating system version, and unique device identifiers, to personalize the app experience and ensure compatibility.

2. How We Use Your Information

We use your information for the following purposes:

• Personalization: We use your profile information (name, age, gender) and ECG data to create personalized insights, reports, and recommendations related to your heart health.
• Account Management: Your account information is used to create and manage your Spandan® account, provide customer support, communicate with you about updates and new features, and enable account recovery if needed.
• App Functionality: Your ECG data is essential for the core functionality of the App, which is to record, analyze, and display your ECG readings.
• Analytics and Improvement: Aggregated and anonymized usage data helps us analyze trends, track user preferences, and make data-driven decisions to enhance the App’s features, user interface, and overall performance.
• Product Development: We use your feedback, usage data, and insights to develop new features, improve existing functionalities, and create a more user-friendly and valuable experience.

3. How Information is Collected

We collect information through the following methods:

• Direct Input: You provide information directly when creating your account, setting up your profile, and using features within the app.
• Device Sensors: The Spandan® ECG device collects your ECG data, which is then transmitted to the app via a secure connection.
• App Usage: We automatically collect data on how you interact with the app and use its features. This data is anonymized and used for analytical purposes.

4. Data Sharing and Disclosure

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating the app, providing services to you (e.g., data analysis, customer support), and improving Spandan®. These providers are contractually obligated to protect your data and only use it for the purposes we specify.
• Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

• Encryption: We use industry-standard encryption protocols (e.g., SSL/TLS) to protect your personal and health data during transmission.
• Access Controls: We implement strict access controls to limit access to your data to authorized personnel who need it to perform their job duties.
• Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

• Access and Rectification: You have the right to request access to your personal data and request that we correct any inaccuracies.
• Data Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
• Consent Withdrawal: You may withdraw your consent to our data practices at any time.
• Objection: You may object to the processing of your data for specific purposes.

7. Children’s Privacy

Spandan® is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

M/s. Sunfox®® Technologies Private Limited
112, Dharampur Road, Nehru Colony,
Dehradun, Uttarakhand, India – 248001
Email: support@sunfox.in

By using Spandan®, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.